Privacy Policy

1. About Arrasan Real Estates

Arrasan Real Estates is a real-estate company based in Chennai, Tamil Nadu, engaged in the development and marketing of real-estate projects and residential plots.

Our website provides information about our projects, completed developments, ongoing projects, future projects and related real-estate services.

2. Information We May Collect

We may collect information that you voluntarily provide to us, including:

• Full name
• Mobile/telephone number
• Email address
• Location or city
• Property preferences
• Project or plot-related enquiries
• Information submitted through enquiry/contact forms
• Messages or communications sent to us
• Any other information that you voluntarily provide while communicating with us

We may also collect certain technical information automatically when you visit our Website, such as: IP address, browser type, device type, operating system, website pages visited, date and time of access, referring website, and general usage and interaction information.

3. How We Use Your Information

We may use the information collected from you for purposes including:

• Responding to your enquiries
• Providing information about our projects and available plots
• Contacting you regarding property enquiries
• Scheduling site visits or appointments
• Providing requested services or information
• Sending project-related communications
• Improving our Website and customer experience
• Understanding customer requirements and preferences
• Maintaining business and enquiry records
• Preventing fraud, misuse or unauthorised activities
• Complying with applicable legal and regulatory requirements
• Sending promotional or marketing communications where permitted by applicable law and based on your preferences or consent

4. Marketing Communications

If you provide your contact details through our Website or enquiry forms, we may contact you by telephone, SMS, WhatsApp, email or other available communication channels regarding your enquiry, our projects, offers or services.

Where consent is required by applicable law, we will seek appropriate consent before sending promotional communications.

You may request that we stop sending promotional communications by contacting us using the details provided below.

5. Cookies and Similar Technologies

Our Website may use cookies or similar technologies to improve functionality, understand Website usage and provide a better user experience.

Cookies may be used to:

• Remember preferences
• Understand Website traffic
• Improve Website performance
• Analyse visitor behaviour
• Support marketing or advertising activities where applicable

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

6. Sharing of Information

We do not intend to sell or rent your personal information to third parties.

We may share information where reasonably necessary with:

• Employees and authorised representatives of Arrasan Real Estates
• Service providers who assist us with Website operations, hosting, communications, analytics or marketing
• Professional advisers, consultants or contractors
• Government authorities, regulators or law-enforcement agencies where required by law
• Other parties where disclosure is necessary to protect our legal rights, property or safety

Any third-party service providers receiving information from us may be required to handle such information in accordance with applicable contractual and legal requirements.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through the Website.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Fulfil the purpose for which it was collected
• Respond to enquiries
• Maintain business and transaction records
• Comply with legal, regulatory or accounting obligations
• Establish, exercise or defend legal claims
• Resolve disputes
• Prevent fraud or misuse

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements.

9. Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information, including the right to:

• Request information about the personal data we process
• Request correction of inaccurate or incomplete information
• Request deletion or erasure where legally applicable
• Withdraw consent where processing is based on consent
• Request grievance redressal
• Exercise other rights available under applicable data-protection laws

Requests may be submitted using the contact details provided in this Privacy Policy.

We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our Website is not intended to knowingly collect personal information directly from children.

If you are a parent or lawful guardian and believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

11. Third-Party Websites

Our Website may contain links to third-party websites, social-media platforms or other external services.

We are not responsible for the privacy practices, content, security or policies of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology or applicable laws.

Any updated version will be published on this page with a revised "Last Updated" date.

13. Grievance Redressal

For privacy-related concerns, requests or complaints, you may contact us using the email address or telephone number provided below.

We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable law.

By using this Website, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used.